Submit ›
  • Customers like
    • Price2
    • Good price1
    • Setup process and original pricing given for the policy1
  • Customers don't like
    • Customer service4
    • Representatives3
    • Unresponsive2

Was involved in a collision fully insured with this company. £30k audi! The company accused me of "racing" and decided to not pay out on my claim. Still fighting this after 7 months! Very dodgey. Never buy a policy from this company. They are crooks! Add comment

They doubled their price after two months. It was automatic withdrawl. Then stated their policy /right to change theit price after signing paperwork???? Add comment

  • Aug 28
  • Auto Insurance
  • San Antonio, Texas
  • 127
  • REVIEW RATING 4/5

This is an awful company to deal with! I was recently involved in an accident with a person who was driving a vehicle covered under policy. They were at fault and I reported a claim to Elephant. Customer service was not helpful and the adjuster kept telling me to wait out the process as they were unable to reach the other party to get a statement. After over 2 weeks they notify me they are... Read more

Was this review helpful? 1 0

Worst insurance company i've ever had! Add comment

  • Aug 08
  • Auto Insurance
  • Arlington, Texas
  • Elephant Auto Insurance
  • 2
  • 2
  • 342
  • REVIEW RATING 5/5

This is the worst experience I have ever been in with an insurance company. You have put me through so much unnecessary stress, that I will spread the word regarding my experience. You keep charging my account without out my permission, on top of that, you keep double charging me. Making me wait for my own hard working money 5-7 business days. In 2 weeks you have done this 3times. Unacceptable!... Read more

Was this review helpful? 4 2

  • Aug 03
  • Property Insurance
  • Cypress, Texas
  • Elephant Homeowners Insurance
  • 152
  • REVIEW RATING 4/5

When comparing home owner insurance to our previous policy, which we gave to Elephant, the were able to reduce our cost. But the changed the type of policy from a Actual Cash Value coverage to a Recoverable Cash Value. In other words they cover very little with the structure. They depreciate the property at such a high rate, you can not afford to make the repairs with out a large out of pocket... Read more

Was this review helpful? 1 0

  • Aug 01
  • Auto Insurance
  • Frisco, Texas
  • Elephant Auto Insurance
  • 243
  • REVIEW RATING 4/5

A lady that has elephant insurance made a left hand turn in front of me. I contacted them about it. The first people I dealt with wet very nice and quick with getting things going, but then the adjuster called to tell me how much they would give me for my car, that they deemed totaled. When I told her the amount was unacceptable she became sarcastic, and rude. Two weeks later she still has... Read more

Was this review helpful? 1 2

  • Jul 24
  • Property Insurance
  • Plano, Texas
  • Elephant Renters Insurance
  • 196
  • REVIEW RATING 5/5

I called in today about trying to pay online and my charge being different from what the last rep told me it would be. The last rep I spoke to was rude towards the end because I was clearly frustrated about calling in to change my due date due to a change in job status and pay dates and because they have no way of changing the due date like most regular insurance companies they have to change... Read more

Was this review helpful? 1 3

This company is the worst bad very customer service Everytime you speak to someone there always something different. Add comment

  • Jul 21
  • Auto Insurance
  • Roanoke, Virginia
  • Elephant Auto Insurance Claim
  • 195
  • REVIEW RATING 4/5

I am not a policy holder of Elephant Insurance. I am just a poor slob trying to get some form of satisfaction in the form of a car repair after being hit by someone with this substandard company. They have harassed my daughter non-stop about returning the rental car she needs for transportation while her car is repaired. They don't return approval to repair shops in a timely manner, they only... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Elephant Insurance. However, many companies do monitor reviews on our site.

 
×
You are reading about Elephant Insurance.
Filing a new complaint about
×