Elephant Insurance Services - Auto Insurance Review from Sanford, North Carolina
Save your money and don't give it to this rip off company. I have had them for 11 months and have hated even moment of it.
Their customer service is terrible, their wait times are long and their lapse in coverage policy is a way to get you to renew a new 12 month policy. They gave me three days to reinstate and when I tried to call and make a payment they closed early on the day my payment was due (Saturday) and lapsed me. They told me the only way I could come back to them was to start my entire policy and term over again. I'm really annoyed and disappointed.
I have had many insurance companies and they all have a better policy when it comes to getting reinstated. Get liberty mutual, I have had then before and I'm going back to them.
They are way better then this rip off company and i've had plans all along to go back with them once my 12 months with elephant was over. I guess I'm going back sooner than I thought.
Reason of review: Poor customer service.
Location: Sanford, North Carolina
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